Cancellation Policy.
Cancellations and Rescheduling Policy
Please read our policy carefully prior to booking. If you have any questions regarding cancellations or rescheduling please get in touch with us.We require a minimum of 12 hours notice for any cancellations or requests for rescheduling a booking. For cancellations or rescheduling of less than 2 hours of the original appointment or failure to arrive for your appointment, 100% of the Floatation cost will be charged. If something unexpected happens, please send someone else on your behalf for the Float should you be unable to attend the appointment.Your payment will be credited for another Float, should you cancel outside the 12hour minimum notice period.For pregnant guests who go into labor, we ask that you leave a message on our phone please .
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